Privacy Policy

Legal
Mull Group, Inc. (“Mull Group,” “we,” “us,” or “our”) respects the privacy of every person who visits our website. This Privacy Policy explains what information we collect when you use mullgroup.com, how we use that information, and the choices you have about how it’s handled. If you have any questions about this policy, please contact us using the information at the bottom of this page.
Information We Collect

We collect two types of information from visitors to our website: information you provide directly, and information that is collected automatically when you use the site.

Information You Provide

You may choose to provide us with personal information when you contact us through the site. This typically includes:

  • Contact details — your name, email address, phone number, and company name when you submit a quote request, contact form, or other inquiry.
  • Project information — descriptions, drawings, photographs, or other materials you submit when requesting a quote or asking us to review a project.
  • Communication content — the messages, questions, and information you send to us through the site or via email.

Information Collected Automatically

When you visit our website, certain information is collected automatically by your browser and our analytics tools. This typically includes:

  • Device and browser information — such as your device type, operating system, browser type and version, and screen resolution.
  • Usage information — such as the pages you visit, the time and date of your visit, the time spent on each page, the website that referred you to us, and the search terms (if any) used to find us.
  • IP address and approximate location — used to understand the general geographic distribution of our site visitors.
  • Cookies and similar technologies — small data files stored on your device that help the site function and help us understand how visitors use it.
How We Use Your Information
We use the information we collect for legitimate business purposes, including: Responding to your inquiries, quote requests, and other communications. Reviewing project information you send us so we can provide an estimate or answer technical questions. Improving the content, design, and performance of our website. Understanding how visitors use the site so we can make it more useful. Sending operational communications related to your inquiry or project. Maintaining the security and integrity of our website and information systems. Complying with applicable laws and our legal obligations. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
How We Share Information

We share information only as needed to operate our business and respond to your inquiries. The categories of recipients include:

  • Mull Group employees and authorized representatives — engineers, sales staff, and operations personnel who need access to your inquiry to respond to it.
  • Service providers — companies that help us operate our website, host our data, deliver email, or analyze website traffic, under contractual obligations to protect your information.
  • Legal and regulatory authorities — when required by applicable law, court order, subpoena, or to protect the rights, property, or safety of Mull Group, our employees, our customers, or the public.
  • Successors in a business transaction — if Mull Group is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections.
Cookies and Analytics

Our website uses cookies and similar technologies to make the site work properly and to understand how visitors interact with it. Cookies are small text files that your browser stores on your device. We use them for purposes such as remembering your preferences and analyzing aggregate traffic patterns.

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or alert you when a cookie is being set. If you disable cookies, some parts of the site may not work as expected.

We may use third-party analytics services (such as Google Analytics) to help us understand site usage. These services collect information about your visit on our behalf and are bound by their own privacy policies and our service agreements.

Data Security

We use reasonable technical, administrative, and physical safeguards to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.

If you submit confidential project information through our website, we recommend marking it clearly as confidential and confirming receipt by phone with our team to make sure it reached the right person. 

Data Retention
We retain personal information only as long as needed to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. Project inquiry information is generally retained as part of our normal business records, consistent with how a manufacturing company retains customer correspondence.
Your Choices

You have the following choices about how we use your information:

  • Communications — you can ask us to stop sending you operational emails about your inquiry by replying directly to our message or contacting us using the information below.
  • Access and correction — you can ask us what information we have about you and request that we correct it if it is inaccurate.
  • Deletion — you can ask us to delete information you have provided, subject to our legal and business-record retention obligations.
  • Cookies — you can control cookies through your browser settings, as described above.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us using the information below and we will take appropriate steps to remove that information.
Visitors Outside the United States
Mull Group is headquartered in West Virginia, USA. If you are visiting our website from outside the United States, please be aware that information collected through the site will be transferred to and processed in the United States. By using the site, you consent to that transfer and processing in accordance with this Privacy Policy and applicable U.S. law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we update the policy, we will revise the “Last Updated” date at the top of this page. Material changes will be highlighted on the site or communicated to you directly when appropriate.
Contact Us

 

If you have questions about this Privacy Policy or about how we handle your information, please contact us:

MailMull Group, Inc., 8th & McMechen Street, Benwood, WV 26031

Phone: 304-233-3369

Email: sales@mullgroup.com